The program is actively working through all Recertification requests in the order they were received and prioritizing those of greatest need.
You may check your application status at any time by logging into the application portal at https://lastaterent-portal.com/login.
If your status says “Submitted,” your request is active and will be processed as quickly as possible. You will be notified via portal communication as soon as the review process is complete and a determination has been made.
There is no need to call the Contact Center to check your status, as your portal has real-time updates. The Recertification Department will reach out to you if there is any additional information needed.