As of 5 p.m. December 21, 2022, the program is no longer accepting new applications. To check the status of an existing application, click here.
Are you a homeowner looking for mortgage assistance through the Homeowner Assistance Fund?
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With questions about an existing application, call 877.459.6555, between 8 .a.m. and 5 p.m., Monday through Friday.
If you live in Caddo, Calcasieu, East Baton Rouge, Jefferson, Lafayette, Orleans or St. Tammany Parish, you must apply directly to the program in your parish.
See the eligibility requirements listed below for landlords and renters:
Renters may be eligible for rental assistance under the program if the following requirements are met:
Lives in a parish covered by the program
Received a past due rent notice, past due utility notice, or an eviction notice or is experiencing housing instability
Someone in your household qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or continues to experience other financial hardship due to or during the coronavirus pandemic.
Household income does not exceed 80% of area median income limit (AMI)
Landlords may also apply on behalf of their tenants and will be required to accept the following conditions to receive payment under the program:
Will not evict the tenant for past due rent prior to April 2020
Will not evict a tenant for at least 60 days after assistance ends unless eviction is for cause. Under the ERAP Program, “for cause” shall not include the following eviction filings: “owner wants possession,” “non-renewal of lease” or “non-payment of rent.” This clause does not preclude the landlord from seeking eviction for lease violations and/or for tenants who violate the health, safety and/or peaceable enjoyment of the property
Forgive all penalties, interest and court costs related to rent incurred between April 2020 and date of remittance of program rental assistance. The program will cover late fees up to $100 per month, as prescribed within current lease terms. Participating landlords will be required to forgive any late fees that exceed the $100 per month allowance
Applicants have the opportunity to appeal a determination of ineligibility within 30 days of receiving their ineligibility letter. To appeal a determination, applicants should email [email protected] the following information:
Application ID
Applicant Name
Detailed explanation of the request to appeal
The program will respond within 15 days upon receipt of an appeal after conducting a Review Determination. Questions about the appeal process can be directed to the program call center at 877-459-6555.